Careers

Great Work Environment

Enjoy a comfortable office environment with the most modern and stylish furnishing.

Created by Blake Thompsonfrom the Noun Project

Great Co-Workers

Work with some of the best talent in the industry and build strong networks with them.

Collaboration

You have an idea to improve a product? Talk to anyone and start developing it. We provide you the freedom to innovate & implement your ideas.

Rapid Growth

We are small & lean team and everyone has very high ownership of their work. We guarantee that 1-year with us would mould you into a better professional

Join Our Team At Mogi I/O

At Mogi we believe in working together and working hard. We are looking for dynamic and creative individuals who are willing to dedicate themselves to providing innovative products and services for our clients.

Besides getting the opportunity to unlock your true potential, at Mogi you can also network with some of the most talented people in the industry and get a chance to contribute in democratizing video delivery inline with the objective of Digital India

View Openings

Learn Our Recruitment Process

CV Submission

Submit your CV or resume through our online portal if you meet our requirements.

1

Phone Screening

After looking at your CV you will be invited for a telephone interview at a time of your choosing.

2

Skill Assessment

You will be invited at our head office to take a skills and knowledge assessment.

3

Final Interview

If you can pass all stages we will invite you for a final interview with our Founders

4

Role Openings

ROLES

About the job

Mogi I/O, a Delhi based video delivery SaaS venture, is looking for young and ambitious folks to join and contribute in the next phase of our growth by helping clients resolve their technical queries, and helping clients end-to-end in integration 

Budget (CTC) – 3.5 – 4 Lakhs per annum

Qualification – Engineering Graduate

Joining – Immediate

Experience – 1 – 4 years in a technical support role.

Location – New Delhi (Delhi/NCR Candidates would be preferred) (In Office when it starts)

RESPONSIBILITIES

  • First point of contact for clients regarding technical support queries
  • Responsible for solving customer queries and tickets in a timely manner.
  • Responsible for resolving all tickets raised by clients/customers
  • Do the first troubleshoot, and the QA for any demo or live applications being launched
  • Communicate with customer and internal team regarding problems reported and solved status in a timely and effective manner.
  • Log monitoring, event monitoring and resolving tickets in defined SLA.
  • Provide technical demos of our products to clients 
  • Provide support for installation, configuration and tech integration for clients
  • Communicate effectively internally and with the product support team to reproduce, resolve support cases and document them.

 

ESSENTIAL SKILLS

  • Mandatory skill sets : Scrum, Web, Mobile App Testing
  • Good to have skills : Jira, Knowledge of AWS, S3 buckets, Webhooks, API’s
  • Developing and supporting the planning, design, and execution of test plans, test scripts, and process plans for projects.
  • Analyze system specifications
  • Executing test scripts and reviewing results
  • Reporting and documenting technical issues

About the job

Mogi is a B2B video delivery SaaS venture whose patent pending technology provides buffer free videos of enhanced quality using AI, while compressing the size by upto 50%. Mogi aims at empowering content companies to increase their customer experience through improved quality, improve customer engagement and reduce churn, while massively decreasing the streaming and storage costs.

Mogi I/O (www.mogiio.com), a Delhi based video delivery SaaS venture, is looking for energetic and target oriented interns to join and contribute in the next phase of our growth and to help the core team standardise sales processes.

Ideal Candidate – 1-3 with experience in direct sales/inside sales, preferably in a B2B role
Type – Full Time
Compensation – 3 – 3.5 LPA

The ideal candidate should –
Be able to work in a small team with less supervision
Be able to generate quality leads in-line with the Go-To-Market Strategy
Be a High energy go-getter with attention to detail
Assist the core team in analysing potential segments and use cases for our offerings
Understand the technical offerings quickly and suggest effective pitch decks
Assist in strategizing content for blogs inline with our GTM strategy

It’s okay if you don’t match all the criteria above, but you should be willing to put in effort in order to learn it, and should have showcased it in their past experiences

hr@mogiio.com

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